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For questions about purchasing or installing an add-in, please refer to the How To Purchase ... page.
What is the shortcut key for TreePlan on Windows Excel 2003, 2007, 2010, and 2013?
Control+Shift+T
What is the shortcut key for TreePlan on Mac Excel 2011?
Option+Command+T
Why does TreePlan not respond (or why does TreePlan show the wrong dialog box) when I select a node and choose Decision Tree (or press the shortcut key)?
(a) TreePlan may not be able to keep track of the location of nodes (squares, circles, and triangles).
It is very important to not insert or delete rows, columns, or cell ranges in the tree diagram area. If you do make such an insertion or deletion, you can undo by clicking the Undo button (a circular counterclockwise arrow) or choosing Edit > Undo.
(b) TreePlan may not be able to detect selection of a node on some computers with a specific combination of display resolution and zoom setting. A workaround is to select the cell containing the node shape instead of selecting the node shape itself. To do so, select an adjacent cell, e.g., above or below, and then use an arrow key to select the cell containing the node shape. Then choose Decision Tree (or press the shortcut key).
When I try to change the structure of a TreePlan decision tree, why do I see the error message "Clipboard cannot be emptied" or a similar error message?
Refer to the Clipboard Cannot Be Emptied web page for explanation and solution.
When I try to run TreePlan by clicking the New Tree button, why do I see the error message "The formula you typed contains an error"?
Refer to the Formula You Typed Error web page for explanation and solution.
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