FAQ: Purchase Via SWRegBe sure to specify an email address where the confirmation email message from
SWReg will not be blocked by a firewall or by antivirus software.
FAQ: Download After Purchase
Within minutes after you finish purchasing at SWReg's web site, SWReg
will send a confirmation message to the email address you specified when you
purchased. In the lower third of that email message there will be a URL internet
link where you can download the software. If you do not receive the confirmation
message immediately, be sure to check your spam, junk, and trash folders.
The download link will expire after 7 days from the time of
purchase, so be sure to download the software immediately.
In many email clients, e.g., Outlook Express and Eudora, you can click that
link and the download will begin. Otherwise, you can copy the URL internet link
from the email message and paste it into a web browser, e.g., Internet Explorer
or Mozilla. If the link is so long that it wraps around onto another line in
your email client, you may have to copy and paste the two segments.
The download file is a compressed ZIP
file. To download the file, you may have to temporarily disable your
firewall or antivirus software.
After you download the ZIP file, right-click or double-click it to extract the XLA, XLS, and
PDF files.
On a Macintosh, double-click the ZIP file to extract the files.
FAQ: Install Add-In After
Download
Launch Excel, and open the add-in XLA file
or the example XLS file.
Do not double-click the add-in XLA file to load the file. Some of the add-in
code may not be executed properly if you double-click the file. Instead, use
Excel to load the XLA file.
Do not try to try to load the ZIP file.
Refer to the How To Install Add-in PDF file for other ways to load
or install the XLA add-in file.
FAQ: TreePlan Decision Tree Add-In
If you try to change the structure of a TreePlan decision tree, and
if you receive the error message "Clipboard cannot be emptied" or a
similar error message, refer to the
Clipboard Cannot Be
Emptied web page for explanation and solution.
If you try to run the TreePlan add-in by clicking the New Tree button and
you receive the error message "The formula you typed contains an
error," refer to the
Formula You Typed Error web page for explanation and solution.
On current Windows versions of Excel, TreePlan uses Control+Shift+T as the shortcut key.
On Mac Excel 2011, TreePlan uses Options+Cmd+T as the shortcut key.
If you are using Mac Excel 2004, please refer to the
FAQ: Macintosh and the
Macintosh page.
FAQ: SensIt Sensitivity
Analysis Add-In
There are no known issues with SensIt 1.45.
If you see "Object library invalid ..." error message, refer to the
Object Library Invalid Error
web page for explanation and solution.
There is a bug in Mac Excel 2011 that affects the axis titles and plot area of the
spider chart created by SensIt. Refer
to the Mac Excel 2011 Chart Error web page for explanation and
simple solution.
FAQ: RiskSim Monte Carlo
Simulation Add-In
There is a bug in Mac Excel 2011 that affects the vertical
axis title and plot area of the cumulative chart created by RiskSim. Refer
to the Mac Excel 2011 Chart Error web page for explanation and
simple solution.
FAQ: Macintosh
After you purchase and download the ZIP file from SWReg, double-click it to extract the
compressed files.
If you purchase TreePlan or TreePlan ToolKit and you have Mac Excel 2004, send e-mail to
Mike Middleton
,
and I will send you TreePlan 1.73 that is appropriate for Mac Excel 2004.
There is a bug in Mac Excel 2011 that affects the axis titles and plot area of the
spider chart created by SensIt and the vertical axis and plot area of
the cumulative chart created by RiskSim. Refer
to the Mac Excel 2011 Chart Error web page for explanation and
simple solution.
When you launch Excel and load one of our single-file add-ins, the
add-in code detects whether it is running on a Windows or Macintosh, and
the add-in then displays dialog boxes that are appropriately sized.
To provide feedback or for additional information
about TreePlan, SensIt, and RiskSim,
please send e-mail to
Mike Middleton.
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